Pronet Solutions Corp - Information Systems Management

General Info

PronetLive Agent is specialty software designed for real-time monitoring over your servers and workstations. With Pronet Live Agent, we can keep a close eye on your servers, desktops, software updates, antivirus versions, inventory tracking, and can provide quick remote support. And for our larger clients having their own technology staff, we can additionally provide a centralized and secure dashboard where I.T. staff can see and manage their network - all with only a browser. It takes only minutes to set up, and no hardware is required. Best of all, pricing is scalable to the size of your network. We take the headache out of supporting your users with this incredible tool provided by Pronet, your trusted technology partner.

With the Pronet Live Agent dashboard, our techs can immediately see when a system needs updating, and we can remotely control our systems all from one place. This is a must because we have over 15 buildings and more than 400 systems across our network. 9 year educational customer

Benefits

With the Pronet Live Agent dashboard, our techs can immediately see when a system needs updating, and we can remotely control our systems all from one place. This is a must because we have over 15 buildings and more than 400 systems across our network. 9 year educational customer

Empowering your technology with Pronet Live Agent.
Server Monitoring.	Live monitoring and management of your most critical business systems – your servers. Server Monitoring helps you avoid the risks of expensive and after-the-fact reactions to server incidents. Be in the know with your security, hardware and disk performance/utilization, and application performance.
Workstation Monitoring.	With Pronet Live Agent's Workstation Monitoring, periodic workstation problems can be spotted and corrected them fast, ensuring optimum availability for your users and keeping operations ticking along smoothly.
Patch Management.	Security Patch Management for Microsoft Windows and Office applications & Non Microsoft applications (such as Adobe Reader, Adobe Flash Player, Mozilla Firefox, Mozilla Thunderbird, Java).
Reporting.	Pronet Live Agent's Reporting tools produce professional, graphical reports used to spot trends in system performance and where upgrades or replacements are needed.
Asset Tracking.	With Pronet Live Agent's I.T. Asset Tracking, your investments in your network can be realized network with inventory scanning and reporting. Get detailed information about your software and hardware assets that you can act on and make wise decisions going forward.
Remote Control.	Pronet Live Agent's Remote Control feature allows one-click remote support of your servers and workstations. Accessed through the dashboard, your users can receive immediate assistance.
Managed Antivirus (optional)	Pronet Live Agent works with Pronet Managed Antivirus. Deployment, monitoring, management, reporting and removal of virus threats can be accomplished quickly and easily. Dashboard alerts and logging show live quarantined items and remedial steps taken.
A trusted solution by your Certified Partner.	Pronet has and maintains "Microsoft Certified Partner" status. What this means is that we can bring you a true solution with the technical know-how and support skills to back it up. And backing us up is the incredible support team that only we can get as a Certified Partner. And we believe that the portion of Microsoft's $62 Billion in yearly sales that is dedicated to their partners treats us well.

Online Dashboard

With Pronet Live Agent, the exact, current, status across your entire network can be viewed in real time with the online Live Agent Dashboard. "Web-based" means easy-to-learn, so if you have I.T. staff, you don't have to worry about training. Anyone technical can pick it up in minutes.

With the Pronet Live Agent dashboard, our techs can immediately see when a system needs updating, and we can remotely control our systems all from one place. This is a must because we have over 15 buildings and more than 400 systems across our network. 9 year educational customer

System Reporting

With Pronet Live Agent's System Reporting, your live network can be realized with client inventory reports, installed software reports, and more. System Reporting will enable your organization to move forward with informative decisions because now, you will have concise information about your hardware and software investments at your fingertips.

With the Pronet Live Agent dashboard, our techs can immediately see when a system needs updating, and we can remotely control our systems all from one place. This is a must because we have over 15 buildings and more than 400 systems across our network. 9 year educational customer

Remote Control

Pronet Live Agent's Remote Control allows technical support to be swift, immediate, and extremely budget friendly on the odometer. And because remote access is shared over a secure connection, you can have confidence that your servers and your users will be taken care of.

With the Pronet Live Agent dashboard, our techs can immediately see when a system needs updating, and we can remotely control our systems all from one place. This is a must because we have over 15 buildings and more than 400 systems across our network. 9 year educational customer